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Thank you for visiting our site.


The Laundress issued a voluntary product withdrawal for additional products that were not included in the December 1st 2022 recall. For more information and a product list click here.

You can use the Virtual Assistant below to begin a reimbursement request for both the product withdrawal and the recall. Click ‘Get Started’ at the bottom of this screen to begin.

If you have already submitted a reimbursement for the December 1st 2022 recall, simply follow the instructions here if you need to update your submission.

We appreciate your patience, as it may take a moment for our Virtual Assistant to load.

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Please contact us at or (800) 681-1915 if you need additional information.
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